ISO 9001:2015

Quality Management

ISO 9001:2015 is a standard of requirements against which your Quality Management System can be evaluated. It is adaptable and non-prescriptive allowing it to apply to any type of business.


ISO 9001 Benefits

By demonstrating and verifying your compliance to the requirements of ISO 9001:2015, you are actively advertising your company’s commitment to quality, meeting customer requirements and continual improvement. This is key criteria in convincing potential clients to utilise your products and services. ISO 9001:2015 promotes the development of continual improvement, risk reduction, customer satisfaction and traceability through the implementation of various management system processes.


Our ISO 9001 Certification Process

1.Client Agreement

  • Agree the service you require with respect to ISO 9001:2015 Certification and sign a client agreement
  • CQS will then issue you with a Pre-Assessment Pack of Quality Management System documents for you to complete prior to booking your assessment.
  • Pay 25% of the certification fee as a deposit

2.Complete Pre-Assessment Documentation

  • Complete the Pre-Assessment Documentation and email to the office for review
  • Book your assessment date and we will email confirmation.
  • Your appointed Assessor will review the Pre-Assessment Documentation and your assessment date will be confirmed


  • Audit of your current procedures and working practices
  • Issue of assessment report detailing the findings and areas to be addressed to achieve certification to ISO 9001:2015
  • Assistance with the preparation of documentation required to meet the requirements of the Standard

4.Completion of Outstanding Actions

  • Your ISO 9001:2015 Assessment Report will detail actions required in order for you to meet the requirements of the Standard
  • You must implement these actions in the timeframe between your Assessment and your Certification Audit

5.Certification Audit

  • Further Audit of your quality procedures and working practices to confirm that you have rectified the areas highlighted in your Stage 1 Assessment
  • Discussion to confirm your understanding of commitment required to maintain your certification
  • Certificate and logo will be issued upon successful completion of your Audit and payment of 75% balance of the certificate fee.

6.Annual Audit

  • Surveillance Audits of your quality management system to confirm that you still meet the requirements of the ISO 9001:2015 Standard
  • CQS will issue a new certificate every 3 years upon successful completion of your ISO 9001:2015 audits.

You will receive your Management Systems Manual plus all the other necessary aids to help you take the best advantage of your achievement. Upon certification you will receive:

  • ISO 9001:2015 Certificate
  • Management Systems Manual & Supporting Documentation
  • Audit Information Pack
  • Logos for use on stationery, marketing materials, vehicles, premises & equipment
  • Issue 1 Manual electronically
  • Your business entered into the CQS register of certified companies